What extra charges are there?
The Cruise For Two, Silver, Gold and Platinum Cruise Collection certificates do not include airline tickets, airport transfers, airport improvement fees, taxes, and port taxes. Land accommodations at the port of departure, car rental, or other ground transportation to the port of departure are the responsibility of the traveler. All cruise certificates are for 2 people; additional adults or children can be added for an extra charge,subject to availability.

Are there any processing fees?
Subject to the terms and conditions.

What's included in the cruise?
All food, entertainment, on board activities are included.

What kind of room do I receive with my cruise?
The cabin is an inside queen or two twin beds in Category 4A.

What's 'not' included in the cruise?
Tours at the ports of call, water sports and activities at the ports of call, special occasion packages or special private parties on board, spa services, beverages consumed on board, gratuities and gambling on board, are available at additional cost to passengers.

Can you stay longer or upgrade?
All cruises can be upgraded to longer sailings and different rooms for a surcharge. Our customer service reps will provide with our "Cruise Option Wish Book". This upgrade guide will provide you with over 10 different upgrade options, all priced at a great discount.

Who should you call if there are concerns?
Customers can contact the customer service department at 1-604-451-0527, 8:00am-4:00pm PST, Monday - Friday.

When/How do I get my $100 deposit back?
If you have received a Two Can Cruise or Cruise for Two certificate and have completed your vacation, simply request a refund by calling (604) 451-1414. Your refund will be mailed to you. Please allow 30 days for processing.