Odenza Ripoff Reports

Public Service Announcement

September 1, 2009

ODENZA has noted an increase in false reports posted on ripoffreport dot com and scam dot com.

In recent days ODENZA has noted a significant increase in false complaints posted on rip off report dot com and scam dot com. Odenza has made several attempts to contact the people postings these complaints but the contacts are either not functional or non-existent.

We have concluded that these reports are being falsely reported to damage Odenza’s reputation. For legitimate or accurate reports and for valid business ratings we encourage all customers to visit www.bbb.org. The Better Business Bureau is a private, non-profit organization developed to monitor and report marketplace activities to the public. BBBs are governed by their own Boards of Directors. Funding for BBB activities is primarily derived from local business support. Unfortunately the BBB has no control over what content is posted on websites such as rip off report dot com or scam dot com.

We have posted the Better Business Bureau’s Standards For Trust below:

BBB Standards for Trust

• Build Trust
  Establish and maintain a positive track record in the marketplace.
• Advertise Honestly
  Adhere to established standards of advertising and selling.
• Tell the Truth
  Honestly represent products and services, including clear and adequate disclosures of all material terms.
• Be Transparent
  Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
• Honor Promises
  Abide by all written agreements and verbal representations.
• Be Responsive
  Address marketplace disputes quickly, professionally, and in good faith.
• Safeguard Privacy
  Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
• Embody Integrity
  Approach all business dealings, marketplace transactions and commitments with integrity.

It is important to note that Odenza Marketing Group Inc. is a highly respected company and has been in business for over a decade. All money that is sent to Odenza is held in a trust account. If a customer wishes to discontinue with their travel offer the money is refunded to them immediately. If communicating by email with an Odenza representative please ensure the email address contains “@odenza.com” (i.e. john@odenza.com). None of our staff are permitted to email customers using an anonymous email address.

For a full listing of recent customer testimonials please click here. For client testimonials please click here.

About Odenza Marketing Group Inc.

Odenza provides quality marketing solutions that give our select clients a competitive edge in their market. With a staff of 200 employees, in three countries, Odenza has been providing incentive travel products to companies for their promotions since 1998. Our marketing and advertising support team provides you with everything you need to make your promotion a success. We are members of the American Resort Development Association, New Car Dealers Association and the International Promotional Products Association. Our in-house travel agency is staffed by certified and experienced travel agents who work directly with your customers to book their vacations. We have direct partnerships with major airlines, cruise lines, hotels and resorts worldwide.

Contact:
Vera Tsang, Promotions Coordinator / Media Relations
Odenza Marketing Group Inc.
E-mail: vera ( @ ) odenza dot com
Corporate website: http://www.odenza.com
Travel booking website: http://www.odenzavacations.com
To view our privacy policy click here