PRIVACY POLICY

When you browse on this site your e-mail address is not automatically collected but our server may automatically gather and store the following information about your visit:

• Your Internet domain name and IP address;
• The type of browser and operating system used to access our site;
• The pages you visit;
• The date and time of your visit.

We use this information to learn about the number of people who visit our site and the technology used, to assist in making changes to our website, to improve the content of our website and for business planning purposes.

If you choose to provide information to us through our site by use of registration forms or otherwise (company name, address, email address, phone number, etc.), it will be assumed that you are requesting information about our company and products. Your email address and all other personally identifiable information you provide may be used to fulfill your request and also may be used by us for other purposes related to your visit to our site or for other business purposes.

We will not share personally identifiable information about you with third parties unless it is required to deliver products or services to you. Odenza may send personally identifiable information about you, including your email address, to other companies or people when:

• We have your consent to share the information;
• We need to share this information to provide to you the information, product or service you have requested;
• We respond to subpoenas, court orders or legal process; or
• We find or have reason to believe that your actions on our website violate website terms or conditions that are in violation of the law.

We will make a sincere effort to respond in a timely manner to any request to correct inaccuracies in your personal information. To correct inaccuracies, please return the message containing the inaccuracy to the sender with details of the correction requested.

Odenza is not responsible for the privacy practices or the content of any other websites to which we link and you should review the privacy policy at each site before providing any information.

A cookie is a small string of text that a web site can send to your browser. Cookies were designed to assist in distinguishing a user’s browser from a previous visitor by saving and remembering any preferences that may have been set while browsing the particular site. We may use “cookie” or other technologies now or in the future to tailor our website to your interests based on the items you review while visiting our site; such technologies may also be used by us for other purposes related to your visit to our site or to further our business purposes.

Director, Human Resources and Administration
The director, Human Resources and Administration, is responsible for the following in support of Odenza’s information security objectives:

• The physical security of the premises;
• Records and information management policies, procedures and practices; and
• Security in Human Resources processes.

Odenza is committed to safeguarding its IT ecosystem, to securing its data holdings and to protecting information with administrative, physical and technical security safeguards appropriate to the sensitivity of the information. These safeguards protect Odenza’s data holdings against theft, loss, unauthorized use or disclosure, unauthorized copying, modification, or disposal.

Business records
Business records comprise any information created, received or maintained as evidence and information by Odenza, in the transaction of business or in the pursuance of legal obligations.
Business records may be in physical or electronic form and include, but are not limited to:

• Information collected from data providers, clients and stakeholders;
• Official organizational records;
• Transitory records; and
• Records in the public domain owned by Odenza.

Where Personal Information stored and processed
Odenza has an office in Canada and maintains servers in the United States and Canada. Your Personal Information may be transferred and stored in countries with differing privacy laws to your own. Odenza is comitted to abide by applicable data protection laws concerning the processing of Personal Information for our customers. However, you acknowledge the potential risks to your Personal Information being processed in such countries such as the United States and Canada.

Acceptable use of information and IT devices
Personal Information will be retained on IT Resources so long as it is required to provide the services, maintain access, prevent fraud, and meet legal and financial obligations. Odenza’s security administrators are responsible for implementation of appropriate security controls.

“Information Technology User” (IT User) includes all employees of Odenza, as well as all contractors and any other individuals given access to, and use of, Odenza IT Resources.
“Information Technology Resources” (IT Resources) means Odenza owned or issued IT resources including, but not limited to:

• Hardware, such as computer desktops, laptops, portable devices and related peripherals (e.g. Printers, scanners, etc.) and wireless communication devices (e.g. smart phones, cell phones, etc.)
• Local and network storage media used in the operation of these resources
• Business systems and servers and all Odenza managed data and software
• All types of phone and communication equipment, devices, servers, and networks including voicemail

Personal Information is only accessed by the IT User who has special access rights to access this information. We use the Personal Information we collect to provide our services to customers, to manage customers’ accounts, to bill for services, to pay suppliers, and to provide information you requested. We may use Personal Information to:

• Create and manage your account so we can provide you with the services;
• Process your payment for the services you have purchased;
• Pay for products and services;
• Identify and authenticate access to certain areas and features of the services;
• Provide you with a personalized experience;
• Communicate with you about important information regarding your account or services;
• Send information to you which you requested;
• Send you relevant offers, newsletters, surveys or other marketing content or information we believe may be of interest to you;
• Provide your information to our suppliers and partners in order to deliver services to you;
• Provide your information to third parties, who may provide customer support, facilitate business operations and payments. Such third parties are prohibited from using your personal information except for these purposes;
• Understand how you interact with the site so that we can provide a more optimal user experience;
• Detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity;
• Improve security and troubleshoot services;
• Identify and repair errors that impair existing intended functionality;
• Enforce the legal terms and conditions that govern our services;
• Comply with our legal obligations.

In the case of employment opportunities we may use Personal Information to:

• Evaluate your qualifications for a position and make an employment decision;
• Conduct reference and background checks;
• For other purposes for which we obtain your consent.

Personal Information will be retained on IT Resources so long as it is required to provide the services, maintain site access, prevent fraud, and meet legal, employment, or financial obligations.

For Reviewing, Updating, Correcting, or Removing Your Personal Information, or if you have any concerns about Odenza’s Privacy Policy or regarding how your Personal Information has been handled, you may contact us at privacy (@) odenza (.) com